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Should Urgent Care Clinics Fire Their Marketing Agency and Replace It With AI?
AI is everywhere right now. It is writing emails. It is summarizing meetings. It is helping teams move faster. It is also showing up in a lot of ads telling business owners to fire their marketing agency and let AI do the work instead. For urgent care owners and operators, that message can sound tempting.…
Read MoreEp. 233: Meet the Pros: Lessons From Restaurants, Marketing, and Client Success with Hal Craig
Ep. 233: Meet the Pros: Lessons From Restaurants, Marketing, and Client Success with Hal Craig About this Episode Running a successful business takes more than great service. It takes visibility, trust, and a marketing strategy that actually drives results. In this Meet The Pros episode of Walk-Ins Welcome, Michael sits down with Patient Care Marketing…
Read MoreEp. 232: The Urgent Care Hiring Crisis Nobody Wants to Talk About
Ep. 232: The Urgent Care Hiring Crisis Nobody Wants to Talk About – Interview with Matthew Sherriff from SHS Recruitment Partners About this Episode Staffing is one of the biggest hidden growth challenges in urgent care. If your clinic cannot stay fully staffed, it impacts everything: patient experience, wait times, reviews, retention, and ultimately revenue.…
Read MoreEp. 231: Urgent Care Summer Slump? Occupational Medicine May Be the Answer
Ep. 231: Urgent Care Summer Slump? Occupational Medicine May Be the Answer – Interview with Ira Pasternack from WebForDoctors About this Episode Summer slowdown is real for many urgent care clinics, but it can also create one of the biggest growth opportunities of the year. In this episode of Walk-Ins Welcome, Nick and Michael sit…
Read MoreYour Front Desk Might Be Your Clinic’s Hidden Growth Engine
Most urgent care clinics spend a lot of time thinking about how to get more calls, more clicks, and more walk ins. That work matters. But once a potential patient calls your clinic, the marketing has already done its job. At that point, the question becomes simple: is your front desk helping that person take…
Read MoreEp. 230: Your Clinic’s Hidden Growth Engine: Front Desk Training That Turns Calls Into Patients
Ep. 230: Your Clinic’s Hidden Growth Engine: Front Desk Training That Turns Calls Into Patients About this Episode Most urgent care clinics think they have a marketing problem when patient volume slows down. But in many cases, the real issue starts at the front desk. This week’s episode features a clip from our recent webinar…
Read MoreEp. 229: How To Turn Everyday Tasks Into Patient Growth
Ep. 229: How To Turn Everyday Tasks Into Patient Growth About this Episode Most urgent care clinics are focused on the big moves. More ads, more locations, more services. But in reality, growth often comes from something much simpler. In this episode of Walk-Ins Welcome, Nick and Michael break down a concept that gets overlooked…
Read MoreEp. 228: The Missing Piece in Urgent Care Growth: Clear Vision and Leadership
Ep. 228: The Missing Piece in Urgent Care Growth: Clear Vision and Leadership About this Episode Most urgent care owners spend time training their teams on what to do. But very few take the time to explain why it matters. In this episode of Walk-Ins Welcome, Nick and Michael break down the concept of vision…
Read MoreWhat We Find When We Audit an Urgent Care Google Ads Account (And Why It Should Matter!)
Most urgent care clinics we talk to are already running Google Ads. They’re spending money, getting some calls, and from the outside, it feels like things are working. But once we get inside those accounts, the story usually changes. Over the past few years, we’ve audited dozens of Google Ads accounts for urgent care clinics.…
Read MoreEp. 227: Retention Starts With Culture – Michael’s UCA Talk
Ep. 227: Retention Starts With Culture – Michael’s UCA Talk
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