Posts by Hannah Green
Ep. 234: AI vs. Marketing Agencies: What Urgent Care Owners Need to Know
Ep. 234: AI vs. Marketing Agencies: What Urgent Care Owners Need to Know About this Episode AI is everywhere right now. From content creation and reporting to ad management and automation, clinic owners are being bombarded with messages telling them to fire their marketing agency and let AI handle everything instead. But is that actually…
Read MoreYour Front Desk Might Be Your Clinic’s Hidden Growth Engine
Most urgent care clinics spend a lot of time thinking about how to get more calls, more clicks, and more walk ins. That work matters. But once a potential patient calls your clinic, the marketing has already done its job. At that point, the question becomes simple: is your front desk helping that person take…
Read MoreEp. 230: Your Clinic’s Hidden Growth Engine: Front Desk Training That Turns Calls Into Patients
Ep. 230: Your Clinic’s Hidden Growth Engine: Front Desk Training That Turns Calls Into Patients About this Episode Most urgent care clinics think they have a marketing problem when patient volume slows down. But in many cases, the real issue starts at the front desk. This week’s episode features a clip from our recent webinar…
Read MoreEp. 229: How To Turn Everyday Tasks Into Patient Growth
Ep. 229: How To Turn Everyday Tasks Into Patient Growth About this Episode Most urgent care clinics are focused on the big moves. More ads, more locations, more services. But in reality, growth often comes from something much simpler. In this episode of Walk-Ins Welcome, Nick and Michael break down a concept that gets overlooked…
Read MoreEp. 228: The Missing Piece in Urgent Care Growth: Clear Vision and Leadership
Ep. 228: The Missing Piece in Urgent Care Growth: Clear Vision and Leadership About this Episode Most urgent care owners spend time training their teams on what to do. But very few take the time to explain why it matters. In this episode of Walk-Ins Welcome, Nick and Michael break down the concept of vision…
Read MoreWhat We Find When We Audit an Urgent Care Google Ads Account (And Why It Should Matter!)
Most urgent care clinics we talk to are already running Google Ads. They’re spending money, getting some calls, and from the outside, it feels like things are working. But once we get inside those accounts, the story usually changes. Over the past few years, we’ve audited dozens of Google Ads accounts for urgent care clinics.…
Read MoreEp. 227: Retention Starts With Culture – Michael’s UCA Talk
Ep. 227: Retention Starts With Culture – Michael’s UCA Talk
Read MoreEp. 226 What Urgent Care Owners Need to Know About Voice AI Right Now
Ep. 226: What Urgent Care Owners Need to Know About Voice AI Right Now About this Episode In this episode of Walk-Ins Welcome, Nick and Michael sit down in studio with Ava Winslow and Axel Lonaeus from Flip to talk about how voice AI is changing the way urgent care clinics handle phone calls. They…
Read MoreEp. 225 Inside the First Urgent Care Mastermind
Ep. 225 What Urgent Care Owners Revealed At The First-Ever Industry Mastermind
Read MoreEp. 224 The Future of Urgent Care + AI | Jonathan Moss, Experity
Ep. 224 The Future of Urgent Care Is On-Demand, Here’s How AI Makes It Happen – Interview with Jonathan Moss from Experity About this Episode In this episode of Walk-Ins Welcome, Nick and Michael sit down with Jonathan Moss from Experity to talk about one of the biggest missed opportunities in urgent care, repeat visits.…
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