Ep. 247: Is Your Urgent Care Invisible to AI? | Part 1
Ep. 247: Is Your Urgent Care Invisible to AI? | Part 1 (opens in new tab) (opens in new tab) (opens in new tab) About this Episode AI is changing how patients search for healthcare, and urgent care clinics need to understand what that means for visibility. In Part 1 of this two-part Walk-Ins Welcome…
Read MoreEp. 246: Meet the Pros: Search & Surprising Playlists With Susan Henderson
Ep. 246: Meet the Pros: Search & Surprising Playlists With Susan Henderson (opens in new tab) (opens in new tab) (opens in new tab) About this Episode What makes a great urgent care clinic stand out? Sometimes, it comes down to the basics: answering the phone, creating a great patient experience, managing your online reputation,…
Read MoreFlu Season Marketing for Urgent Care Clinics
Flu season brings increased demand for respiratory care, and urgent care clinics need to be ready before activity starts climbing. That preparation goes beyond staffing and supplies. Your digital presence should make it easy for nearby patients to find accurate information about your hours, services, location, testing options, and how to visit. From your Google…
Read MoreEp. 245: Back-to-School Blueprint: Capturing The Autumn Patient Surge
Ep. 245: Back-to-School Blueprint: Capturing The Autumn Patient Surge (opens in new tab) (opens in new tab) (opens in new tab) About this Episode This week’s episode features a segment from our recent Back-to-School Blueprint webinar, where we break down how urgent care clinics can turn the seasonal patient surge into repeat visits, stronger retention,…
Read MoreEp. 244: Back to School, Back to Busy: Is Your Urgent Care Ready?
Ep. 244: Back to School, Back to Busy: Is Your Urgent Care Ready? (opens in new tab) (opens in new tab) (opens in new tab) About this Episode Back to school means more than new schedules and packed classrooms. For urgent care clinics, it also signals the beginning of a busier season. In this episode…
Read MoreEp.243: Community Over Competition: Why Urgent Care Owners Need Each Other
Ep.243: Community Over Competition: Why Urgent Care Owners Need Each Other (opens in new tab) (opens in new tab) (opens in new tab) About this Episode Front desk staffing may look different from clinic to clinic, but one challenge keeps coming up across urgent care: too many owners are trying to solve the same problems…
Read MoreEp. 242: Meet the Pros: Reviews & Ramen with Issacah Houston
Ep. 242: Meet the Pros: Reviews & Ramen with Issacah Houston (opens in new tab) (opens in new tab) (opens in new tab) About this Episode What actually helps an urgent care clinic rank higher on Google? And what are clinics getting wrong when it comes to their Google Business Profile? In this episode of…
Read MoreEp. 241: Episode Rewind, The 90-Day Clinic Rescue (Experity Talk): How to Increase Patient Volume and Turn Around Your Urgent Care
Ep. 241: Episode Rewind, The 90-Day Clinic Rescue (Experity Talk): How to Increase Patient Volume and Turn Around Your Urgent Care (opens in new tab) (opens in new tab) (opens in new tab) About this Episode Patient volume doesn’t change overnight, but with the right strategy, your clinic can build momentum faster than you think.…
Read MoreTop Questions Urgent Care Patients Ask Online
Before a patient ever picks up the phone or walks through your doors, they’ve probably asked Google a question. “Do urgent cares do X-rays?” “What insurance do you take?” “Can I get an STD test at urgent care?” “What time do you close?” These aren’t just random searches. They’re moments of intent. Patients are actively…
Read MoreEp. 240: Building Recurring Revenue with Medical Weight Loss – Interview with Dr. Jonathan Kaplan from DrWell
Ep. 240: Building Recurring Revenue with Medical Weight Loss Interview with Dr. Jonathan Kaplan from DrWell (opens in new tab) (opens in new tab) (opens in new tab) About this Episode Many urgent care owners want to add medical weight loss and wellness services but quickly realize it is more complicated than prescribing medication. Compliance…
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