Healthcare Marketing Podcast
Walk-Ins Welcome
A weekly healthcare-marketing podcast hosted by Nick Hoard and Michael Ray — expert advice, guest interviews, and success stories to help you boost your clinic's patient volume.
The Show
Hosted by Nick Hoard & Michael Ray
Dive into the dynamic world of healthcare marketing with Walk-Ins Welcome, hosted by Nick Hoard and Michael Ray of Patient Care Marketing Pros. Each week they blend expert advice, guest interviews, and real success stories to give you the tools to grow your clinic's patient volume.
From the latest marketing strategies to the industry trends shaping urgent care, every episode turns the complexities of healthcare marketing into practical moves you can make this week — getting found, filling the schedule, and tracking what actually works.
The Hosts
Meet the People Behind the Mic
Nick Hoard
Founder + CEO
Nick has been providing advertising and digital marketing services for over 15 years. He began his career in radio, writing advertisements for clients, then moved into digital as the landscape shifted. Since then he has built a nationwide agency specializing in urgent care clinics and other healthcare practices.
Michael Ray
CHIEF OPERATING OFFICER
Michael is a seasoned technology professional with a passion for helping urgent care clinics thrive in the digital age. He comes from an agency background specializing in website design and development, with over 300 websites built to date.
The Archive
Latest Episodes
Every week, a new conversation on getting found, filling the schedule, and proving what marketing actually returned.
Ep. 224 The Future of Urgent Care + AI – Interview with Jonathan Moss from Experity
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Ep. 223: The Future of Urgent Care Visibility in an AI Search World
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Ep. 222: The 90-Day Clinic Rescue: Marketing Tactics That Work
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Ep. 221: UCA’S Vision for 2026: Policy, Payment Reform & Industry Growth – Interview with Steve Sellars, CEO of the Urgent Care Association
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Ep. 220: Missed Calls = Missed Revenue: The Urgent Care Growth Blind Spot
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Ep. 219: The Level Playing Field Urgent Care Has Been Waiting For
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Ep. 218: How Modern MD Built a Top Rated Urgent Care Experience – Interview with Andrew Shulman, ModernMD Urgent Care
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Ep. 217: Getting Real About Growth and What It Really Takes
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Ep.216: Why Forward-Thinking Clinics Are Embracing POCUS – Interview with Dr. Tatiana Havryliuk from Hello Sono
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Ep. 215: Your 2026 Patient Growth Plan: How to Maximize Leads, Budget Smarter, and Scale Confidently
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Ep. 214: Get Paid Faster: Solving the Patient Billing Problem in Urgent Care – Interview with Guy Bergman & Ed Sherlock from Inbox Health
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Ep. 213: What Will Make or Break Clinics in 2026
ListenListener Reviews
What Listeners Are Saying
★★★★★
Best podcast for healthcare pros!
I love this show! The value and insights for healthcare and urgent care pros looking to improve their marketing is invaluable. Highly recommend!
★★★★★
Really good!
A must-listen for anyone navigating the ever-changing world of healthcare marketing. Each episode is packed with actionable strategies, industry insights, and fresh ideas that make a real difference in driving patient growth.
★★★★★
Great podcast about urgent care marketing
If you're an urgent care facility, this is your blueprint to success! Great conversations about best practices, marketing, trends, and beyond!
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