Healthcare Marketing Podcast
Walk-Ins Welcome
A weekly healthcare-marketing podcast hosted by Nick Hoard and Michael Ray — expert advice, guest interviews, and success stories to help you boost your clinic's patient volume.
The Show
Hosted by Nick Hoard & Michael Ray
Dive into the dynamic world of healthcare marketing with Walk-Ins Welcome, hosted by Nick Hoard and Michael Ray of Patient Care Marketing Pros. Each week they blend expert advice, guest interviews, and real success stories to give you the tools to grow your clinic's patient volume.
From the latest marketing strategies to the industry trends shaping urgent care, every episode turns the complexities of healthcare marketing into practical moves you can make this week — getting found, filling the schedule, and tracking what actually works.
The Hosts
Meet the People Behind the Mic
Nick Hoard
Founder + CEO
Nick has been providing advertising and digital marketing services for over 15 years. He began his career in radio, writing advertisements for clients, then moved into digital as the landscape shifted. Since then he has built a nationwide agency specializing in urgent care clinics and other healthcare practices.
Michael Ray
CHIEF OPERATING OFFICER
Michael is a seasoned technology professional with a passion for helping urgent care clinics thrive in the digital age. He comes from an agency background specializing in website design and development, with over 300 websites built to date.
The Archive
Latest Episodes
Every week, a new conversation on getting found, filling the schedule, and proving what marketing actually returned.
Ep. 248: Is Your Urgent Care Invisible to AI? | Part 2
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Ep. 247: Is Your Urgent Care Invisible to AI? | Part 1
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Ep. 246: Meet the Pros: Search & Surprising Playlists with Susan Henderson
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Ep. 245: Back-to-School Blueprint: Capturing The Autumn Patient Surge
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Ep. 244: Back to School, Back to Busy: Is Your Urgent Care Ready?
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Ep.243: Community Over Competition: Why Urgent Care Owners Need Each Other
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Ep. 242: Meet the Pros: Reviews & Ramen with Issacah Houston
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Ep. 241: Episode Rewind, The 90-Day Clinic Rescue (Experity Talk): How to Increase Patient Volume and Turn Around Your Urgent Care
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Ep. 240: Building Recurring Revenue with Medical Weight Loss – Interview with Dr. Jonathan Kaplan from DrWell
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Ep. 239: Coffee Talk: Marketing, Reviews & Running an Urgent Care Business
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Ep. 238: Can a Virtual Front Desk Fix Your Urgent Care Staffing Problems? – Interview Mark & Wendy Lucas, HiBridge
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Ep. 237: Meet the Pros: Guam, Graphic Design, & Great Content with Janie Taylor
ListenListener Reviews
What Listeners Are Saying
★★★★★
Best podcast for healthcare pros!
I love this show! The value and insights for healthcare and urgent care pros looking to improve their marketing is invaluable. Highly recommend!
★★★★★
Really good!
A must-listen for anyone navigating the ever-changing world of healthcare marketing. Each episode is packed with actionable strategies, industry insights, and fresh ideas that make a real difference in driving patient growth.
★★★★★
Great podcast about urgent care marketing
If you're an urgent care facility, this is your blueprint to success! Great conversations about best practices, marketing, trends, and beyond!
Free Clinic Audit
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