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Walk-Ins Welcome · Ep. 217

Ep. 217: Getting Real About Growth and What It Really Takes

About this Episode

Nick and Michael are kicking off 2026 with something most businesses avoid: honest reflection.

In this episode, they break down the surprising outcomes of their own annual meeting, including how they turned a year of missed revenue goals into their most aligned, energized planning session yet. It's a raw, real, and surprisingly encouraging look at what it takes to grow-even when the numbers don't go your way.

This isn't just about PCMP. It's about why so many urgent care clinics don't do annual planning-and what they're leaving on the table because of it. Whether you're leading a single-location startup or scaling a multi-site brand, this episode will challenge the way you think about goal setting, leadership, and what real progress looks like.

as a business owner ๐ŸŽฏ How to lead without being the answer to every question ๐Ÿ“… The value of prepping, structuring, and executing an intentional annual meeting
Nick Hoard, Patient Care Marketing Pros

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