Healthcare Marketing Podcast
Walk-Ins Welcome
A weekly healthcare-marketing podcast hosted by Nick Hoard and Michael Ray — expert advice, guest interviews, and success stories to help you boost your clinic's patient volume.
The Show
Hosted by Nick Hoard & Michael Ray
Dive into the dynamic world of healthcare marketing with Walk-Ins Welcome, hosted by Nick Hoard and Michael Ray of Patient Care Marketing Pros. Each week they blend expert advice, guest interviews, and real success stories to give you the tools to grow your clinic's patient volume.
From the latest marketing strategies to the industry trends shaping urgent care, every episode turns the complexities of healthcare marketing into practical moves you can make this week — getting found, filling the schedule, and tracking what actually works.
The Hosts
Meet the People Behind the Mic
Nick Hoard
Founder + CEO
Nick has been providing advertising and digital marketing services for over 15 years. He began his career in radio, writing advertisements for clients, then moved into digital as the landscape shifted. Since then he has built a nationwide agency specializing in urgent care clinics and other healthcare practices.
Michael Ray
CHIEF OPERATING OFFICER
Michael is a seasoned technology professional with a passion for helping urgent care clinics thrive in the digital age. He comes from an agency background specializing in website design and development, with over 300 websites built to date.
The Archive
Latest Episodes
Every week, a new conversation on getting found, filling the schedule, and proving what marketing actually returned.
Ep. 236: Summer Bootcamp, How to Turn a Slow Season Into Growth
Listen
Ep. 235: Can Your Clinic Survive Without You? A Vacation Readiness Test
Listen
Ep. 234: AI vs. Marketing Agencies: What Urgent Care Owners Need to Know
Listen
Ep. 233: Meet the Pros: Lessons From Restaurants, Marketing, and Client Success with Hal Craig
Listen
Ep. 232: The Urgent Care Hiring Crisis Nobody Wants to Talk About – Interview with Matthew Sherriff from SHS Recruitment Partners
Listen
Ep. 231: Urgent Care Summer Slump? Occupational Medicine May Be the Answer – Interview with Ira Pasternack from WebForDoctors
Listen
Ep. 230: Your Clinic’s Hidden Growth Engine: Front Desk Training That Turns Calls Into Patients
Listen
Ep. 229: How To Turn Everyday Tasks Into Patient Growth
Listen
Ep. 228: The Missing Piece in Urgent Care Growth: Clear Vision and Leadership
Listen
Ep. 227: Retention Starts With Culture – Michael’s UCA Talk
Listen
Ep. 226 What Urgent Care Owners Need to Know About Voice AI Right Now – Interview with Ava Winslow & Axel Lonaeus from Flip
Listen
Ep. 225 Inside the First Urgent Care Mastermind
ListenListener Reviews
What Listeners Are Saying
★★★★★
Best podcast for healthcare pros!
I love this show! The value and insights for healthcare and urgent care pros looking to improve their marketing is invaluable. Highly recommend!
★★★★★
Really good!
A must-listen for anyone navigating the ever-changing world of healthcare marketing. Each episode is packed with actionable strategies, industry insights, and fresh ideas that make a real difference in driving patient growth.
★★★★★
Great podcast about urgent care marketing
If you're an urgent care facility, this is your blueprint to success! Great conversations about best practices, marketing, trends, and beyond!
Free Clinic Audit
Want the Strategy Behind the Episodes?
Book a free clinic audit and we'll apply these ideas directly to your clinic.